Support Options
At Pomegranate Software the following support options are provided to assist our customers and partners with support including (but not limited to):
Installation and configuration support for CMS, CRM, ERP Platforms Bug fixing on a specific instance Administrative setup and training Other technical support and related services
Pomegranate Software tracks and reports on time used based on requests made by the customer or partner.
Pomegranate Software support packages are listed below:
| Price | Description | | 75.00 € | Single Instance of Support – Up to 1 Hour used within a day | | 280.00 € | 4 Hour Support Package – Must be used within 30 days | | 500.00 € | 8 Hour Support Package – Must be used within 30 days | | 900.00 € | 16 Hour Support Package – Must be used within 90 days | | 1,200.00 € | 24 Hour Support Package – Must be used within 90 days | | 2,000.00 € | 40 Hour Support Package – Must be used within six (6) months | | | Please call or email us for custom support options |
Please Note: 30% of all
payments must be made in advance of service provided. Please contact us for further information on support services and payment
options
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Support options
